Welcome to Picun Support
We’re Here To Help!
❓ FAQ
How do I connect my Picun headset?
Please refer to the installation guide included in the package or download it from the Download section below.
What is the warranty period?
All Picun products come with a 12-month warranty. Please contact us for warranty claims.
How do I return or exchange a product?
We accept returns within 30 days of purchase. Please contact our support team to initiate a return.
⬇ Download
Drivers, software and installation guides for each Picun model.
G2 PRO – Driver & Software
其他型号（即将上线）
更多产品的驱动和说明书即将上线，敬请期待。
📞 Contact Us
If you need further assistance, please reach out to us through the following channels:
📧 Email: support@picun.com
🕑 Response Time: Within 24 hours on business days
🌐 Website: Contact Form