Order Processing
All orders are processed within 1–2 business days. You will receive an order confirmation email as soon as your purchase is placed, and another notification with tracking details once your order ships.
Shipping Time
We ship from our local warehouses depending on your location. Estimated delivery times:
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U.S. & Canada: 5–10 business days
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Europe: 6–12 business days
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Australia & New Zealand: 6–10 business days
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Other regions: 7–15 business days
Note: Delivery times may vary due to holidays or unforeseen carrier delays.
Tracking Your Order
Once your order has shipped, you will receive a tracking link via email. You can also visit our Order Tracking Page anytime to check your delivery status.
Shipping Costs
We offer free standard shipping on all orders over $30 (or globally, if applicable). Expedited shipping options are available at checkout.
Questions?
If you have any issues with your delivery or need help tracking your package, please contact our support team at customerservice@picun.com or via WhatsApp. We're here to help!